Thank
you for your interest in our products.
If you live within the USA or Canada, there
are 4 easy ways to order :
- Online
- Email
- Call Toll-free (800)
876-7774.Please provide all the information you can about
the product you're interested in (i.e. quantity, stock number,
a short description, and price for each product), and give us
a phone number and correct e-mail address so we may contact you
if we need more information.
- Fax: (763)391-7392
PRICING: All prices are subject
to change without notice. Prices prevailing at the time of shipment
will apply. (We are not bound by typographical errors.)
SALES TAX: Qualified sales that are not supported
by proper tax exemption certificates will be charged sales tax.
The burden of proof that taxes are not to be collected is on the
purchaser.
LEASING: SPSI works with several leasing companies. For
more information, please contact us.
OPEN AN ACCOUNT: To establish
an open account with SPSI, a credit application with references
must be completed. A copy of a credit application is available by
calling 1-800-876-7774. Send it to us by fax (763-391-7392), or
by mail. NOTE: for faster approval of your application, please include
complete addresses including zip codes, correct phone and fax numbers.
SHIPPING
Orders are shipped FOB point of warehousing.
Unless a specific carrier is indicated, we will ship your order
with the most practical carrier. UPS and SPEEDEE orders will be
pre-paid and the charges will be added to your invoice. Most other
shipments will be sent freight collect. SPSI's responsibility ends
once your order is in the hands of the carrier. Please check the
condition of your packages before you accept them and notify the
carrier immediately of any damages.
DELIVERIES: If you
call in your order before 5:00 p.m. within the metro area, you will
have your order the next day. Any orders placed later cannot be
guaranteed for delivery the next day.
UPS/SPEEDEE SHIPMENTS:
Orders to be shipped via UPS or SPEEDEE that are processed before
1:00 p.m. CST will be shipped the same day.
Any orders placed after that time will be shipped the next day.
WALK-IN ORDERS: Walk-ins are
welcome at SPSI, but please realize that it will take time to process
your order. If possible, please try to give us advance notice. (1-2
hours is preferred)
We understand that these policies may need
to be adjusted. Due to the nature of our business, there are times
when a product must be received immediately. If this situation arises,
please inform our staff and we will do our best to meet your needs.
Thank you for your cooperation!
SHIPPING POLICY ON EQUIPMENT:
The manufacturer will prepay and absorb any normal shipping
costs within the continental United States for replacement parts
under warranty. The manufacturer reserves the right to select the
best shipping method. Any special delivery services (Air, Saturday
Delivery, etc.) may be the responsibility of the customer. However,
there are cases where the manufacturer covers the parts but not
the freight or any next day air deliveries. Please refer to the
warranty section of the equipment manual. If the equipment is to
be returned to the manufacturer, the material must be carefully
packed and returned prepaid to the factory. Each manufacturer reserves
the right to inspect the broken or defective part prior to replacement.
All repaired equipment will be shipped back to the purchasing party
F.O.B. manufacturer. There may be an exception to this policy if
the only option is returning the equipment.
BACK ORDERS: Your order is
normally shipped within 24-hours of placement. On occasion, a product
may be temporarily out of stock. If we ship your order incomplete,
we will place the out of stock item on back order and ship it when
we receive it. You will be notified of back orders and at that point
will be able to decide to wait or receive a substitute item. Please
advise our order department if you will not accept back ordered
items.
TERMS
SUPPLIES:
Companies who have established an open account with SPSI will be
invoiced net 30, 2% net 10 on all supplies from date of invoice.
If you do not have an open account, your order will be sent COD.
If your company is located outside of the six state area (MN, WI,
II, IA, SD, ND) orders will be shipped COD CASH ONLY until a credit
application has been approved. See the following subdivision for
information on opening your account. We reserve the right to charge
a 1% per month, 12% per annum service charge on all past due accounts.
We also accept Visa, Mastercard, and Discover payments.
EQUIPMENT:
Category #1-Equipment Under $2500.00: All equipment orders
require 1/2 down at the time of delivery and the remainder in 30
days with approved credit. Without approved credit, equipment is
sold C.O.D. If you have any questions regarding this, please call
for further information.
Category #2-Equipment Over $2500.00: All equipment orders
require 30% down at the time the order is placed, 60% when the order
is ready to ship and the balance at installation.
ANY OTHER ARRANGEMENTS MUST BE MADE
WITH SPSI PRIOR TO ORDERING THE EQUIPMENT.
RETURNS
NO returned item(s) will be accepted
without a Return Authorization Number (RA-#)! NO EXCEPTIONS! Please
contact customer service to obtain this number. Returns must be
shipped freight pre-paid. If a freight collect shipment is refused,
we will invoice you for all freight charges that are incurred. All
returns must be made within 30 days of invoicing and are subject
to a 15% restocking charge. All special orders are non-returnable.
Any returns as a result of SPSl's error are exempt from any restocking
& freight charge but still require an RA#.
EQUIPMENT: For proper credit
to be issued to the customer's account, all returns must be authorized
by SPSI and be accompanied by an Equipment Return Authorization
Number (ERA#). Any item returned without an ERA# may be returned
to the customer at the customer's expense. All returned equipment
must be returned to SPSI. or the Manufacturer via prepaid freight.
Any returns required as a result of Screen Printing SPSI's error
may be exempt from the above terms.
WARRANTIES ON EQUIPMENT
Screen Printing Supplies, Inc. is proud of
the quality equipment that we sell. All of the equipment that we
sell is carefully inspected by the Manufacturer, and when properly
registered, is guaranteed to be free from defects in workmanship,
material and components, to the original purchaser for the period
of time specified by each manufacturer, provided that it has not
been subjected to abnormal or improper use. The period of the warranty
begins on the date of delivery to the user's dock.
Under this warranty, the manufacturer is limited
to repairing or replacing the equipment at their option. If the
equipment must be returned to the manufacturer, please see the SHIPPING
POLICY ON EQUIPMENT section above. Warranties do not include
lamps, bulbs, glass, acrylic, or vacuum blankets or dryer belts
which have been torn or cut.
SPSI and our Manufacturers are not liable for
any injury, loss, or damage, direct or consequential arising out
of the use or the inability to use the product. Before using any
of the equipment purchased, the user must determine the suitability
of the product for the intended use, and the user assumes all risks
and liability associated with these procedures.
If any of the equipment is modified in any
way, without the knowledge of SPSI and the Manufacturer, all warranties
are null and void.
SPSI and their Manufacturers will make every
attempt to replace or repair the defective components as quickly
as possible. However, if you choose to have your equipment repaired
locally, replacements and repairs purchased will not be subject
to reimbursement unless prior authorization is obtained from SPI
and their Manufacturers.
All product information is based on information
supplied by the Manufacturers. We make no warranties, written or
implied. The user is solely responsible for determining the suitability
of any product for the intended application. Please feel free to
call on any items that are not found online or in our catalog. |
